Legal information
Privacy Policy
This starter policy explains how Bakubung Advisory Group handles personal information submitted through this website. It should be reviewed whenever the website’s tools or business processes change.
Information we collect
We may collect information that you submit through website forms, email, telephone, WhatsApp or consultation requests. This may include your name, contact details, organisation, service interests and the information you choose to share about your situation.
The website may also collect limited technical information such as browser type, device type, pages visited and approximate location when analytics or security tools are enabled.
How we use information
- To respond to enquiries and resource requests
- To assess the appropriate service desk or consultation option
- To prepare quotations and deliver agreed services
- To maintain administrative, security and compliance records
- To improve the website and understand general usage patterns
- To send relevant communications where permission has been provided
Sharing and protection
We do not sell personal information. Information may be processed by trusted service providers that support hosting, email, forms, analytics, file storage or professional service delivery. Access should be limited to what is reasonably necessary.
We take reasonable organisational and technical measures to protect personal information. No internet or storage system can be guaranteed completely secure.
Retention and your rights
We retain information only for as long as reasonably required for the purpose collected, applicable contractual needs and legal or regulatory obligations.
You may request access to, correction of or deletion of personal information, subject to lawful limitations. You may also withdraw optional marketing consent.
Cookies and analytics
The website may use essential cookies required for security and functionality. Analytics or marketing cookies should be activated only in accordance with the choices presented through the website’s cookie notice.
Your rights under POPIA
Bakubung Advisory Group is the “responsible party” as defined in the Protection of Personal Information Act 4 of 2013 (POPIA) for personal information you submit through this website. We process your information in accordance with POPIA’s lawful processing conditions. If you believe we have not adequately addressed a concern about how we handle your personal information, you have the right to lodge a complaint with the Information Regulator South Africa: P.O. Box 31533, Braamfontein, Johannesburg, 2017 — complaints email: complaints.IR@justice.gov.za.
Contact
For privacy enquiries, email info@bakubungadvisory.co.za or write to Bakubung Advisory Group, 2565 Fingerfish Street, Vereeniging NU, Alberton, Gauteng, 1449.
Last reviewed: June 2026. This is a practical starter policy and should be reviewed by a suitably qualified South African privacy professional for your specific processing activities.